Refund policy

We do not accept general returns or exchanges, as many of our products are made to order.

However, your experience matters deeply to us. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@purposegrit.com.

To help us resolve your issue quickly, please include:

• Your order number
• A description of the issue
• Clear photos of the item

If your request is approved, we will gladly offer a replacement or refund.